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Shipping Policy

At OJSP, we are committed to ensuring a seamless and satisfactory shopping experience for our valued customers. Below are the details of our shipping policy:

1. Processing Time:

  • Orders are typically processed and dispatched within 1-2 business days from the date of purchase.
  • During peak seasons or promotional events, processing times may vary. However, we strive to dispatch orders at the earliest convenience.

2. Shipping Methods:

  • We offer standard shipping for all orders within India.
  • International shipping options are available for select destinations.

3. Delivery Time:

  • Delivery times may vary depending on the destination and chosen shipping method.
  • For domestic orders within India, delivery typically takes 3-7 business days from the dispatch date.
  • International delivery times may vary based on the destination country’s customs clearance procedures and postal service efficiency.

4. Shipping Charges:

  • Shipping charges are calculated based on the weight of the products, shipping destination, and chosen shipping method.
  • Customers can view the estimated shipping charges during the checkout process before making payment.

5. Order Tracking:

  • Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number.

6. Delivery Partners:

  • We partner with reputable courier services to ensure timely and secure delivery of your orders.

7. Shipping Restrictions:

  • Some products may be subject to shipping restrictions based on regulatory requirements or destination-specific regulations.
  • Customers are responsible for ensuring that the products they order comply with the shipping regulations of their country or region.

8. Shipping Updates:

  • In case of any delays or issues with your shipment, our customer support team will promptly notify you via email or phone.
  • We are committed to resolving any shipping-related concerns and ensuring customer satisfaction.

9. Shipping Address:

  • Customers are responsible for providing accurate shipping information, including the recipient’s name, address, and contact details.
  • OJSP shall not be liable for any delays or non-delivery caused by incorrect or incomplete shipping information provided by the customer.

10. Shipping Queries:

  • If you have any questions or concerns regarding your order’s shipping status, feel free to contact our customer support team.
  • Our dedicated team is available to assist you with any shipping-related queries and provide timely updates on your order’s delivery status.

At OJSP, we prioritize the efficient and reliable delivery of your orders while ensuring the safety and integrity of the products. Thank you for choosing OJSP for your Ayurvedic medicine needs.